Clip Shelf Support

Before requesting help

1. Confirm Clip Shelf is enabled at chrome://extensions.
2. Reload the affected page after installing or updating the extension.
3. Remember that Chrome blocks extensions on internal pages such as chrome:// pages and on the Chrome Web Store.
4. Confirm the site uses an ordinary http:// or https:// page and that the image is visible in the browser.
5. Try the toolbar popup if the on-page shelf or clipboard action is blocked by the site.

Include in a support request

• Chrome version and operating system;
• Clip Shelf version from chrome://extensions;
• the website where the issue occurred;
• the steps that reproduce the issue;
• what was expected and what happened; and
• a screenshot, if it does not contain private information.

Do not include passwords, authentication cookies, private images, or other sensitive information.

Contact

Use the support channel linked on Clip Shelf's Chrome Web Store listing.

Security reports

For a suspected vulnerability, use the private security contact published with the extension rather than posting exploit details in a public issue.